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Zammad MCP Server (basher83)

Free

by basher83individual

A Model Context Protocol (MCP) server for Zammad integration, enabling AI assistants to interact with tickets, users, and organizations.

This package provides a Model Context Protocol (MCP) server that connects AI assistants (like Claude or Cursor) to a Zammad instance. It allows Large Language Models (LLMs) to perform actions such as searching for tickets, retrieving ticket details, creating articles, and managing users or organizations through a standardized interface. The integration utilizes the Zammad REST API and supports authentication via API tokens. This enables seamless automation of support workflows and more efficient ticket handling through natural language interactions.

Features

  • Ticket Management

    Search, read, and update tickets directly via AI assistants.

  • User & Organization Access

    Retrieve details about users, groups, and organizations for context-aware responses.

  • Attachment Support

    Full implementation for managing ticket article attachments by LLMs.

  • Standardized MCP

    Compatible with any MCP-enabled client such as Claude Desktop or Cursor.

Categories

MCPAIAPIautomationTicket ManagementLLMIntegrationClaudeCursorIntegrations & APIAI & Automation

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