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ImportExport

Free

by Znuny GmbHcompany

A generic framework for importing and exporting objects such as tickets or configuration items in formats like CSV or XML.

The ImportExport module provides a technical framework for Znuny and OTRS to exchange data with external systems. It allows administrators to create reusable 'Import/Export Jobs' with flexible field mappings. While the base module supports CSV and XML formats, specific object backends (e.g., for ITSM Configuration Items) are typically provided by additional modules like ITSM or specialized add-ons. This module is essential for initial data migrations as well as regular synchronization with external data sources.

Features

  • CSV Support

    Import and export data using the Comma Separated Values format.

  • XML Support

    Support for XML-based data exchange.

  • Mapping Engine

    Flexible mapping of external columns to internal system attributes via a graphical interface.

Categories

importExportcsvxmlmigrationData ManagementAdministration

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