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Jira2Zammad

Free

Migrates Jira Service Desk projects into Zammad, preserving tickets, comments, attachments, assignees, and timestamps.

Jira2Zammad is a specialized Python-based migration tool designed to facilitate the transition from Jira Service Desk to Zammad. By leveraging the REST APIs of both systems, it enables a clean data transfer where not only the tickets themselves but also their entire history, attachments, and metadata are preserved. The tool is particularly useful for organizations looking to switch their ITSM platform without losing valuable historical data.

Features

  • Ticket Migration

    Transfers Jira issues as complete Zammad tickets using the REST API.

  • Comments & Attachments

    Migrates all comments and file attachments associated with the Jira issues.

  • User Mapping

    Maps Jira authors and assignees to the corresponding Zammad users.

  • Timestamp Preservation

    Maintains the original creation and update timestamps for the migrated tickets.

Categories

migrationjiraimportpythonIntegrations & APIMigration & Import

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