OPM::Maker::Utils::OTRS4
Freeby Perl-Services.decompany
Helper functions for building OTRS Community Edition (>= 4.0) and Znuny packages.
OPM::Maker::Utils::OTRS4 is a specialized Perl module for developers within the OTRS and Znuny ecosystem. It serves as a backend utility for the OPM::Maker toolset, providing logic to handle the specific file structures and XML requirements introduced with OTRS 4.0. It simplifies the process of bundling Perl modules, frontend files, and database scripts into a valid .opm package.
Features
Package Metadata Generation
Automates the generation of XML metadata for .opm files.
Version Validation
Ensures that package versions and dependencies meet OTRS 4+ standards.
Related packages
App::OTRS::CreateTicket
by Michiel Beijen
A command-line utility for creating tickets in OTRS, Znuny, and OTOBO via the Generic Interface web service.
Free
OTRS-Kernel-Module-TicketAutoAssignment
by Rohit Basu
A Perl module for OTRS that provides automated ticket assignment functionality to distribute incoming tickets among agents.
Free
