Rocket.Chat LigeroSmart Integration
Freeby LigeroSmartcommunity
Rocket.Chat app to integrate with the LigeroSmart ITSM system.
This Rocket.Chat app provides seamless integration with the LigeroSmart ITSM system. Users can search for tickets, create new tickets from chat messages, and receive notifications about ticket status changes directly within their Rocket.Chat channels. This facilitates ChatOps workflows and accelerates support response times.
Features
Ticket Creation
Allows creating LigeroSmart tickets directly from within Rocket.Chat messages.
Ticket Search
Search for existing tickets using slash commands directly within the chat.
Notifications
Receive real-time notifications in Rocket.Chat channels upon ticket updates.
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