Open ITSM Hub
Deutsch

Znuny-Discord-Notification

Free

Enables Znuny ticket notifications to be sent to Discord channels using webhooks.

Znuny-Discord-Notification is an extension for Znuny and OTRS CE that allows sending automated ticket notifications to Discord channels. By utilizing Discord Webhooks, the system can post updates about ticket creation, state changes, or other events directly into a chat environment, improving team response times and visibility. The module is fully event-driven and can be flexibly adapted to the organization's needs.

Features

  • Discord Webhook Support

    Send messages to any Discord channel via webhooks.

  • Event-based Triggers

    Configure notifications for specific ticket events like Create, Update, or Close.

  • SysConfig Integration

    Easy configuration of webhook URLs and proxy settings via the Znuny admin interface.

Categories

DiscordNotificationsWebhooksChat IntegrationCommunicationIntegrations & API

Related packages

OTOBO Rocket.Chat Integration

Seamlessly integrates Rocket.Chat with OTOBO for real-time communication directly from the ticket.

OTOBO
Free

addchat-laravel

AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.

Free

agent-desk

Open-source AI customer support system. AI-first support, human-ready operations.

Free