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CTI

Packages tagged with CTI.

Packages

innovazammad

by RegioHelden GmbH

A bridge application that connects Innovaphone PBX systems with Zammad's generic CTI integration.

Zammad
Free

py-zammad-cti

A lightweight Python client for Zammad’s Generic CTI API to notify the system about call lifecycle events.

Zammad
Free

zammad-asterisk

by Digineo GmbH

A Go-based bridge that connects Asterisk (via ARI) to the Zammad CTI API for call notifications. (Unmaintained)

Zammad
Free

Zammad Twilio Voice Bridge

A Sinatra-based bridge application that connects Twilio Voice webhooks to Zammad's Generic CTI API for inbound call notifications.

Zammad
Free

Znuny4OTRS-CTI

by Znuny GmbH

Enables URL-based CTI to handle incoming calls by automatically opening customer or ticket screens based on the CallerID.

ZnunyOTRS Community Edition
Free
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