UX

Adds buttons to easily move recipients between To, Cc, and Bcc fields.

Adds an icon to copy the ticket number to the clipboard in the ticket zoom view.

Adds an icon to the TicketZoom view to mark all articles of a ticket as seen for the current agent.

Automatically maximizes popup windows in the OTRS/Znuny agent interface.

Scans outgoing emails for attachment-related keywords and alerts the user if no file is attached.

Displays warnings when filters are active in the ticket overview to prevent confusion.

Allows customization of ticket priority colors via SysConfig without manual CSS modifications.

Hides the pending time selection in the ticket zoom view if the ticket is not in a pending state.

Automatically expands article details (sender, subject, etc.) in ticket zoom.