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@ovh-ux/ng-ovh-otrs (formerly ovh-angular-otrs)

Free

An AngularJS component for managing OTRS tickets, providing a user interface and API integration for web applications.

ovh-angular-otrs (now maintained as @ovh-ux/ng-ovh-otrs) is an AngularJS component developed by OVHcloud for their control panel. It provides a ready-to-use user interface and API integration for managing OTRS tickets within web applications. The component allows users to view their support ticket history, track status updates, and create new tickets directly from the frontend. While primarily designed for OVHcloud's infrastructure, it serves as a reference implementation for integrating OTRS functionality into modern web frontends based on AngularJS.

Features

  • Ticket Creation

    Provides a form for users to submit new support requests directly within the application.

  • Ticket Tracking

    Displays a list of existing tickets with their current status and history.

  • API Integration

    Handles communication with the OTRS backend via REST interfaces.

Categories

AngularJSAPITicket ManagementOVHcloudFrontendIntegrations & API

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