zammad-szpm

Free

by Znuny GmbHcompany

A Ruby library for parsing, manipulating, and storing Zammad package files (.szpm and .zpm).

zammad-szpm is a Ruby library (gem) specifically designed for developers working with the Zammad helpdesk system. It provides a programmatic interface for parsing, manipulating, and storing Zammad package formats (.szpm and .zpm). This is particularly valuable for automating build processes, CI/CD pipelines, and managing extensions outside of the standard web interface. Although maintained by Znuny GmbH (known for Znuny/OTRS), it is a dedicated tool for the Zammad ecosystem.

Features

  • Package Parsing

    Allows reading and analyzing .szpm and .zpm package files for further processing.

  • Package Creation

    Provides tools to programmatically create new Zammad extension packages from directory structures.

  • Content Extraction

    Enables the extraction of content from existing Zammad packages.

  • Metadata Manipulation

    Supports modifying package metadata such as version, author, and descriptions.

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