FreiconOSS
company Germany
FreiconOSS is the open-source initiative of Freicon GmbH, a German IT service provider. The company develops the monitos ITSM suite and provides extensions, professional support, and consulting for the OTOBO service desk (a fork of OTRS).
Services & Support
General ITSM Support
Preis auf Anfrage / Price on requestFREICON offers professional ITSM support and managed services with a focus on open-source solutions. As an OTOBO Enterprise Partner, the company provides comprehensive support for the OTOBO service management platform, including first- and second-level support, proactive monitoring via their "monitos" suite, and strategic consulting. Their services cover implementation, customization, and ongoing operations with individual SLAs (Bronze, Silver, and Gold packages available).