OTRS System Configuration History
Freeby Mo Azfarindividual
A statistics module for OTRS and Znuny that provides SQL-based auditing and reporting capabilities for tracking changes made within the System Configuration (SysConfig).
A statistics module for OTRS and Znuny that provides SQL-based auditing and reporting capabilities for tracking changes made within the System Configuration (SysConfig).
Tags
Verwandte Pakete
DashboardMyAccountedTimes
by Renee Bäcker
Adds a dashboard widget to the agent interface that provides a summary of the time units accounted by the current user across various tickets.
GeneralCatalog
by Znuny GmbH
A core extension for Znuny and OTRS that provides a centralized management interface for reference tables and dropdown list items used throughout the system.
Zammad Grafana Dashboards
by Zammad GmbH
Official collection of sample Grafana dashboards for visualizing Zammad helpdesk data, including ticket trends, SLAs, and agent performance via Elasticsearch.