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@digital-boss/n8n-nodes-zammad

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An n8n community node for comprehensive Zammad REST API integration, enabling automation of tickets, users, and organizations.

This community node for n8n enables seamless interaction with the Zammad helpdesk system via its REST API. It provides a powerful alternative or supplement to native integrations by making almost the entire Zammad API (excluding CTI endpoints) accessible to n8n workflows. Users can build complex automations, such as automatic ticket creation from external sources, synchronizing customer data with CRM systems, or dynamically assigning support requests based on predefined rules.

Features

  • Ticket Management

    Create, update, retrieve, delete, and search for tickets within Zammad.

  • User Management

    Manage user profiles, including creation, updates, and searching.

  • Organization Management

    Automated management of organizations and their assignments.

  • Group Management

    Retrieve and list Zammad groups for workflow routing.

Categories

n8nautomationworkflowAPI Integrationnode-red-alternativeWorkflow AutomationIntegrations & API

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