NotificationTransportKafka

Free

Adds the ability to send ticket notifications via Kafka.

This package extends the notification system of OTRS and Znuny by adding a new transport method. Instead of or in addition to Email or SMS, notifications can be sent directly to a Kafka cluster. This allows for seamless integration into modern data pipelines, microservices, or external logging and monitoring systems. Configuration is easily handled via the System Configuration (SysConfig), where broker details and target topics can be defined.

Features

  • Kafka Notification Transport

    Allows sending ticket notifications to a Kafka topic.

  • Flexible Broker Configuration

    Configurable Kafka broker hosts and ports via System Configuration.

  • Topic Management

    Supports defining specific Kafka topics for different notification events.

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