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Add Default Notification Template to Calendar Appointment

Free

Automatically pre-fills a notification template (e.g., 15 minutes before) when creating calendar appointments in OTRS, OTOBO, or Znuny.

This add-on for OTRS, OTOBO, and Znuny enhances the usability of the calendar module. When an agent creates a new appointment, the system automatically pre-fills a notification template (defaulting to 15 minutes before the event). This prevents important reminders from being omitted due to manual effort or forgetfulness. The package is particularly useful for teams that rely heavily on the integrated calendar for service appointments.

Features

  • Automatic Notification Template

    Automatically adds a default notification row when creating a new calendar appointment.

  • Default 15-Minute Reminder

    Ensures agents are reminded 15 minutes before an appointment by default without manual selection.

  • Multi-System Compatibility

    Fully compatible with OTRS 6, OTOBO 10, and Znuny 6.x environments.

Categories

calendarNotificationsAppointmentsautomationReminderCalendar & TimeWorkflow Automation

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