Znuny4OTRS-SessionMaxIdleTimePreference
Freeby Znuny GmbHcompany
Allows administrators to define individual session idle timeout limits for agents, overriding the global system default.
This extension provides the ability to set a specific session idle timeout for each agent individually. While the standard system uses a global 'SessionMaxIdleTime' setting, this package introduces a new preference in the agent's profile. This is ideal for environments where different security levels are required for different users or workstations. The package hooks into the session management process and checks during login or activity if a specific value has been stored for the user.
Features
Individual Timeout
Allows overriding the global SessionMaxIdleTime per agent.
Preference Integration
Easy configuration via the standard Agent Preferences menu.
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