Efflux GmbH
company DE
Efflux GmbH is a German IT service provider specializing in open-source service management solutions based on Znuny, OTOBO, and OTRS. The company offers professional consulting, support, hosting, and training, alongside a wide range of functional extensions (add-ons) and UI enhancements designed to optimize service desk operations.
Services & Support
Addon installation support
Pricing on requestGuidance and implementation for extension deployments.
Maintenance for OTRS, Znuny, and OTOBO extensions
Pricing on requestMaintenance and update support for deployed add-ons.
Support SLA details
UI and skin customization
Pricing on requestCustom skin and interface work for OTRS, Znuny, and OTOBO.
Support SLAs
Support SLA details
- Response
- Not publicly specified
- Resolution
- Not publicly specified
- Availability
- As agreed per engagement
- Coverage
- Agreement based
Confirm SLA terms directly with Efflux before purchase.
Service pricing and SLA information can change and may only be available during direct sales discussions.