Ticket Creation

A command-line utility for creating tickets in OTRS, Znuny, and OTOBO via the Generic Interface web service.

Automatically creates a ticket when a new customer user registers.

Displays the queue's comment field in the ticket creation screens when a queue is selected, providing agents with queue-specific instructions.

A Node.js library for programmatically creating tickets in Zammad via its REST API.

Adds a second set of phone and email ticket creation screens with independent configuration options.