NETWAYS GmbH
companyNETWAYS GmbH is a leading German open-source specialist with over 25 years of experience in IT infrastructure management. The company provides consulting, support, and managed services for monitoring (Icinga), ITSM (i-doit, Znuny), and automation. NETWAYS is also known for organizing major industry events like OSMC and stackconf and actively contributes to the open-source community through various plugins and integrations.
Services & Support
General ITSM Support
Individual quotes on request; specific support packages for tools like Icinga or Ansible available.NETWAYS GmbH is a leading specialist for Open Source IT infrastructure and Service Management (ITSM). They offer professional support, consulting, and managed services for a wide range of open-source solutions, including ticketing systems like Zammad and Znuny/OTRS. Their support services feature defined response times, direct access to experienced system engineers (no multi-level support), and flexible contract models tailored to individual business needs.