Nextcloud
companyNextcloud is a leading open-source content collaboration platform that provides file sharing, communication, and productivity tools. It integrates deeply with ITSM solutions like Zammad and iTop, offering unified search, dashboard widgets, and ticket notifications to streamline service management workflows within a secure, self-hosted environment.
Services & Support
General ITSM Support
Nextcloud Enterprise starts at approx. 37.49 EUR per user/year (for 100 users).Nextcloud provides enterprise-grade support and consulting for its content collaboration platform, which is widely used as a central hub for IT Service Management (ITSM). The service includes support for official integrations with ITSM systems like Zammad and iTop, as well as the "ITIL-App" for managing service processes (incidents, assets, etc.) directly within the Nextcloud environment. Support is delivered via the Nextcloud Enterprise subscription, offering SLAs up to 24/7, security hardening, and consulting for complex IT infrastructures.