FollowUpTime
by Znuny GmbHcompany
Limits the time window for reopening closed tickets via customer replies, automatically creating new tickets or rejecting replies once the period expires.
Limits the time window for reopening closed tickets via customer replies, automatically creating new tickets or rejecting replies once the period expires.
Tags
Verwandte Pakete
Advanced Attachments
by Znuny GmbH
Enhances attachment handling by allowing agents to preview images, download multiple files as a ZIP archive, and reuse attachments from previous articles within the same ticket.
App::OTRS::CreateTicket
by Michiel Beijen
A command-line utility for creating tickets in OTRS, Znuny, and OTOBO via the Generic Interface web service. It enables automated ticket creation from external scripts or the terminal.
@digital-boss/n8n-nodes-zammad
by Digital Boss
An n8n community node that provides comprehensive integration with the Zammad REST API, enabling automated ticket, user, and organization management within workflows.