RK
Roy Kaldung
individual Germany
Roy Kaldung is a core developer for the Znuny open-source ticket system and a prominent contributor to the Zammad and OTRS ecosystems. He specializes in backend development, DevOps, and complex ITSM migrations, providing deep technical expertise in Perl and Ruby-based service management platforms.
Services & Support
General ITSM Support
On requestRoy Kaldung is a leading expert, developer, and maintainer in the open-source ITSM ecosystem, specifically for Znuny and OTRS. He offers comprehensive support, technical consulting, and custom development for service management platforms based on these technologies. His services include system migration, integration via REST/SOAP APIs, and performance optimization. Professional services are typically delivered through Znuny GmbH.