Dynamic Fields

Adds dynamic field types to Znuny that allow agents to query and select data from external SQL databases via autocomplete dropdowns or multiselect fields.

Adds a dynamic field type for file attachments to the system.

Enables the use of standard ticket attributes as dynamic fields in OTOBO.

Output filter to show/hide dynamic fields based on ticket attributes like Queue, State, or Type.

Dynamic Field backend to retrieve values from external databases for LigeroSmart and Znuny.

Adds a widget to the OTOBO ticket zoom view for direct display and editing of dynamic fields.

An event module for OTRS and Znuny that retrieves attributes from a Configuration Item and populates them into ticket dynamic fields.

Provides a centralized drag-and-drop interface to easily configure the visibility and order of dynamic fields across various ticket and communication screens.

Guide and code snippets for adding custom fields to customer user profiles in Znuny and OTRS CE.

Enables the display and editing of dynamic fields within the agent dialog for setting or changing a ticket's customer (AgentTicketCustomer).