Zammad Grafana Dashboards
Freeby Zammad GmbHofficial
Official collection of sample Grafana dashboards for visualizing Zammad helpdesk data, including ticket trends, SLAs, and agent performance via Elasticsearch.
Official collection of sample Grafana dashboards for visualizing Zammad helpdesk data, including ticket trends, SLAs, and agent performance via Elasticsearch.
Tags
Verwandte Pakete
DashboardMyAccountedTimes
by Renee Bäcker
Adds a dashboard widget to the agent interface that provides a summary of the time units accounted by the current user across various tickets.
ITSMServiceLevelManagement
by Znuny GmbH
Provides Service Level Management (SLM) features for Znuny and OTRS, including SLA definition, monitoring, and comprehensive reporting for service levels.
OTRS System Configuration History
by Mo Azfar
A statistics module for OTRS and Znuny that provides SQL-based auditing and reporting capabilities for tracking changes made within the System Configuration (SysConfig).