Pakete & Erweiterungen

Enables agents and customers to change their Active Directory passwords directly within the Znuny interface while adhering to existing domain security and complexity policies.

Enhances attachment handling by allowing agents to preview images, download multiple files as a ZIP archive, and reuse attachments from previous articles within the same ticket.

A Symfony bundle that provides a REST API client for integrating Symfony applications with the Zammad ticketing system.

A command-line utility for creating tickets in OTRS, Znuny, and OTOBO via the Generic Interface web service. It enables automated ticket creation from external scripts or the terminal.

Adds a ticket article action that allows agents to mark individual articles as unseen, making them appear as new or unread in the system.

A Nagios-compatible monitoring plugin designed to check the health and operational status of a Zammad instance using its API.

A collection of custom OTRS modules, configurations, and scripts for the CLARIN-D helpdesk, featuring a SOAP-based web API, a PHP support form, and R-based statistical reporting.

A Laravel wrapper for the Zammad REST API that allows developers to interact with tickets, users, and organizations within a Zammad instance.

An integration bundle for Contao CMS that enables sending notifications and form data to Zammad as tickets via the Notification Center API gateway.

A Contao CMS extension that integrates Zammad via the Notification Center, enabling the automatic creation of tickets from website forms through a dedicated API gateway.

A PHP library for interacting with the OTRS Generic Interface via SOAP or REST, enabling external applications to manage tickets and objects in OTRS-based systems.

Adds a dashboard widget to the agent interface that provides a summary of the time units accounted by the current user across various tickets.