Security & Access

Enables agents and customers to change their Active Directory passwords directly within Znuny while adhering to domain policies.

Enables the assignment of customer users to multiple customer companies in OTOBO.

Security and spam protection for Zammad featuring whitelisting, signup CAPTCHA, and automated spam cleanup.

A Laravel package for integrating contact forms with Zammad, featuring built-in spam protection and support for Blade, React, and Vue.js.

Configuration examples and notes for implementing a Self-Service SAC process in LigeroSmart.

Enables local storage and management of user avatars within the ticket system, providing a privacy-focused alternative to external services like Gravatar.

Enables OAuth 2.0 authentication for IMAP and POP3 mail accounts in Znuny and OTRS 6.

Provides a mechanism to log in to the system using a unique, one-time authentication link sent via email.

Prevents closing tickets until all checklist items are completed using ACLs.

IT Risk Management extension for OTRS/Znuny for assessing and treating IT risks.

A Redis-based session backend for OTRS and Znuny to increase performance and scalability.

A module for OTRS and Znuny that tracks and displays the history of changes made in the System Configuration (SysConfig).

Blocks the creation of new tickets from users not registered on the system.

Tracks agent activities and page views within the ticket system for auditing and performance analysis.

Turns Znuny into a SCIM 2.0 server for automatic user provisioning from identity providers like Entra ID or Okta.

OTOBO admin plugin that automates full-instance backups, off-site sync, retention, encryption and one-click restore without SSH.

A Python-based CLI tool and webhook designed to automate the import of PGP public keys into Zammad via its REST API.

Advanced password policy management for agents and customers in Znuny and OTRS.

Allows administrators to define individual session idle timeout limits for agents, overriding the global system default.