Complemento
companyComplemento is a Brazilian IT service management specialist and the developer of LigeroSmart, an open-source ITSM platform based on OTRS and Znuny. They provide professional services, support, and a wide range of open-source plugins for the OTRS/Znuny ecosystem, focusing on automation, AI-driven service desk optimization, and self-service portals.
Services & Support
General ITSM Support
Veröffentlichte Pakete
DatabaseBenchmarkSimple
by Complemento
A diagnostic tool that performs simple database benchmarks to evaluate system performance, based on the original OTRS Support module.
otrs.MissingAttachment
by Complemento
An add-on for Znuny, OTRS CE, and LigeroSmart that scans outgoing emails for keywords indicating an attachment and alerts the user if no file is attached.
otrs.SmsEvent
by Complemento
An extension for Znuny, OTRS, and LigeroSmart that enables automated SMS notifications triggered by ticket events through various SMS gateways.