Integration

Call and display a single dashboard widget via a direct URL.

Integration module for KIX for the automated import of hardware and software inventory data from the Deskcenter Management Suite into the KIX CMDB.

Frappe application to integrate ERPNext with Zammad for customer synchronization and ticket viewing.

Enables external systems to interact with Znuny tickets using their own reference IDs via the Generic Interface. Automatically creates or updates tickets.

Integrate external systems with Znuny using a single API endpoint for ticket operations based on external reference numbers.

Extends the Generic Interface with REST operations for LinkObject, Service, SLA, FAQ, and TicketMerge.

A library of additional operations and filters for the OTRS/Znuny GenericInterface (Web Services).

A Google Apps Script that integrates Google Forms with Zammad, automatically creating tickets from form submissions via the Zammad REST API.

A Shopware 5 extension for creating Zammad tickets directly from customer orders to optimize support workflows.

An SMS notification backend for Zammad that enables integration with the Hutch Sri Lanka SMS gateway for sending ticket alerts.

A Model Context Protocol (MCP) server for Zammad integration, enabling AI assistants to interact with tickets, users, and organizations.

A bridge application that connects Innovaphone PBX systems with Zammad's generic CTI integration.

A Nextcloud application that integrates Zammad features, providing a dashboard widget for ticket notifications and a unified search provider for Zammad tickets.

PHP library for interacting with the OTRS/Znuny SOAP API for ticket automation.

Dynamic Field backend to retrieve values from external databases for LigeroSmart and Znuny.

A Lita chatbot handler for OTRS, enabling ticket searches and detail views via chat commands.

A modification for the Meeting Room Booking System (MRBS) that enables automatic ticket creation in OTRS or Znuny via a SOAP connection.

Model Context Protocol (MCP) server for Zammad ticket system integration.

A Laravel wrapper for the official Zammad PHP API client, providing a clean interface to integrate Zammad helpdesk features into Laravel applications.

n8n community node for integrating OTRS, Znuny, and OTOBO into automated workflows via the REST API.

Adds the ability to send ticket notifications via Kafka.

Odoo module to integrate Odoo ERP with OTRS/Znuny for lead-to-ticket automation and provisioning data sync.

Python client library for the OTOBO and Znuny REST APIs, enabling programmatic management of tickets and system entities.

A PHP library for interacting with the OTRS/Znuny Generic Interface via REST API, providing examples for session and ticket management.

Node.js API client for OTRS, commonly used for Telegram bot integrations.

A Node.js-based Telegram bot for OTRS/Znuny integration, enabling ticket notifications and interaction via Telegram.

An OTRS/Znuny event module that enables sending ticket notifications to Microsoft Teams channels via webhooks.

Official JavaScript/TypeScript library for interacting with OTRS-based systems via the Generic Interface.

A Perl module and script that monitors a specific OTRS queue via the SOAP API, forwards new tickets to an external email address, and marks them as resolved.

A module to simplify the creation of web service connectors in OTRS and LigeroSmart.

A Ruby gem for interacting with OTRS, Znuny, and OTOBO via the Generic Interface (SOAP).

A WordPress plugin that integrates Zammad Helpdesk by embedding chats and forms and providing access to the Zammad API.

Node.js library for integrating the Zammad REST API.

Pipedream components for Zammad to automate workflows like ticket creation and user management.

A pretalx plugin to link and display Zammad tickets for speakers and sessions.

Python library for interacting with OTRS, Znuny, and OTOBO via the GenericInterface REST API, including OTRS 8 support.

Rocket.Chat app to integrate with the LigeroSmart ITSM system.

Rocket.Chat app for slash commands to interact with LigeroSmart.

A Slack application that provides a message shortcut to create Zammad tickets directly from Slack messages.

Shopware 5 plugin for easy integration of the Zammad chat widget.

Adds a customizable menu entry to the ticket zoom view that allows users to open external links, with support for dynamic parameters from ticket data.

Integration scripts and configuration to connect Zabbix monitoring with OTRS 6 or Znuny.

Unofficial browser extension for Chrome and Firefox to create Jira issues directly from Zammad.

Bridge script to connect Zammad with a NowSMS Gateway for two-way SMS communication.

An OmniFocus plug-in to synchronize assigned Zammad tickets with your personal task manager.

A Redmine plugin for linking Redmine issues with Zammad tickets to improve cross-system collaboration.

Stateless remote MCP server for Zammad featuring ticket operations, search, and OAuth 2.1.

A Node.js library for programmatically creating tickets in Zammad via its REST API.

Official Ruby client library for interacting with the Zammad REST API.

A Sinatra-based bridge application that connects Twilio Voice webhooks to Zammad's Generic CTI API for inbound call notifications.

Official PHP library for interacting with the Zammad REST API.

Enables URL-based CTI to handle incoming calls by automatically opening customer or ticket screens based on the CallerID.